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Mexican Caribbean Customs

The Cancun International Airport handles the second-largest volume of traffic in Mexico, but receives the highest score for its modern facilities and equipment, and above all, security.

The airport complies with all US FAA specifications.

Map of Cancun Airport

Passenger Services at Cancun Airport


  • Information Module
  • Banking & Financial Services
  • Ground Transportation
  • Car Parking
  • Public telephones
  • Lockers
  • Medical Services
  • Disabled Facilities
  • Security
  • Aeromexico VIP
  • Mexicana VIP
  • Business Lounge
  • The salon Spa
  • Payless Pharmacy

Cancun Airport Shopping

Duty Free

  • Aldeasa Duty Free
  • DuFree

Free Zone Prices

  • Aeroboutiques free Shop
  • The Boutiques Zona Libre

Convenience Stores

  • Airshop
  • International News Shop

Specialty Store

  • Pineda Covalin
  • Hard Rock Store
  • Los cinco Soles
  • Bijoux Terner
  • Sunglass Island
  • Official Store Señor Frog’s
  • Harley Davidson

Restaurants & Bars

  • Airshop snack Bar
  • Airshop Restaurant Bar
  • Corona Beach Bar
  • Tequileria Jose Cuervo
  • TGI Friday’s

Food Court

  • Baskin Robbins
  • Burger King
  • Domino’s Pizza
  • Grab & Go
  • Guacamole Grill
  • Kahlua Café

Car Rental

  • National
  • Hertz
  • Avis
  • Budget
  • Thifty
  • Alamo
  • Executive
  • Europcar

Customs Procedures at Cancun Airport

During the inbound flight, you will receive and need to fill out a customs form (Hacienda). After passing through immigration, you collect your bags and proceed to the exit. You will hand the form to the customs agent and press the button on what looks like a traffic light.

A green light means “go” and red means “inspection” in which case, officials perform a quick inspection.

As a rule of thumb you are allowed to bring into Mexico whatever you need for the time period you will be staying in Mexico. You are not allowed to bring food, fruits and/or products that are not “company” packed and sealed. And if you are bringing food or products they are allowed only if you need them because of a special diet or for medical reasons.

The same rule applies to medicine. You are allowed to bring enough medicine for the time period you will be in Mexico. If you are bringing an unusual quantity of medicine please bring a doctor’s prescription just in case you need to prove the medicine is for your own consumption.

Cancun International Airport & Customs Information
Cancun International Airport handles the second largest volume of airport traffic in Mexico. With its new terminal it now receives extremely high scores for its modern facilities and equipment, and above all for its strict security level.
The airport complies with all US FAA specifications.

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