Important information!

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Hurricane Delta

Due to Hurricane Delta that will be hitting the Mexican Caribbean, we inform all our visitors that the Government of the State of Quintana Roo has declared red alert in the destinations of the north of the state: Cancun, Puerto Morelos, Playa del Carmen, Tulum, Cozumel, Holbox and Isla Mujeres and orange alert for those in the central and south area: Maya Ka'an , Bacalar, Mahahual and Chetumal. 

The Mexican Caribbean is prepared for this meteorological phenomenon and has the protocols, services and infrastructure necessary for our visitors to be safe while the hurricane. For more information, please contact your consulate or use the Guest Locator System to identify the location and situation status of our tourists: https://guestlocatorcaribe.mx/